1. Information We Collect
Information You Provide
When you use our Site, you may provide us with:
- Contact Information: Name, email address, phone number
- Location Information: Zip code, city, state
- Service Information: Type of service needed, property type, project urgency
- Any other information you voluntarily submit
Information Collected Automatically
We automatically collect certain information when you visit our Site, including:
- IP address and general location data
- Browser type and version
- Pages visited and time spent on the Site
- Referring website or source
- Device type and operating system
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Connect you with local home service professionals
- Send you quotes and information from contractors in our network
- Communicate with you about your service requests
- Send marketing and promotional communications (with your consent)
- Improve our Site and services
- Comply with legal obligations
- Detect and prevent fraud or abuse
3. How We Share Your Information
We may share your personal information with:
- Service Providers: Contractors and home service professionals in our network who may contact you with quotes
- Marketing Partners: Third-party companies that help us deliver targeted advertising
- Analytics Providers: Companies that help us understand how our Site is used
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their own direct marketing purposes without your consent. See our Do Not Sell My Personal Information page for more details.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and deliver targeted advertising. You can control cookies through your browser settings, but disabling cookies may affect Site functionality.
We may use third-party analytics tools such as Google Analytics. For information on how Google uses your data, visit Google's Privacy Policy.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
6. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Opt out of the sale of your personal information
To exercise these rights, please contact us at [email protected] or visit our Do Not Sell My Info page.
9. California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please see our California Privacy Notice for full details.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
homeowner.mobi — Privacy Team
Email: [email protected]
Mailing Address: 123 Main Street, Suite 100, Los Angeles, CA 90001